Reference

Our Terms & Conditions — Built for Your Account

Q: Can I request a copy of the full terms in writing?

Yes. Email support@depoboss.club with 'Request full terms document' in the subject line. We'll send you a PDF copy and a summary in plain language within 2 business days. You can also download the terms as a PDF directly from Settings > Legal.

When you open an account with depoboss, you're entering an agreement that protects both of us.

Account rules and eligibilityPayment and withdrawal termsYour rights and responsibilities

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How These Terms Apply to You

depoboss Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions are the contract between you and depoboss. They govern every transaction, every deposit, every withdrawal and every action inside your account. By registering, you confirm you've read and agree to them — this agreement is effective the moment your account is activated.

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We follow Indonesian market conventions for payment processing and account security. Access and eligibility depend on local law. If any part of these terms conflicts with applicable local law in your region, that local law takes precedence. We update these terms periodically and will notify you
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of material changes via email or in-app notification at least 30 days in advance. Your continued use of the platform after an update means you accept the new terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

Contact Us About These Terms

If you have questions about what you've agreed to, our support team is here to clarify.

SECURITY AND TRANSPARENCY

How We Protect Your Account Under These Terms

These Terms & Conditions commit us to protecting your data, verifying your identity and keeping your account secure. Every deposit, withdrawal and login is logged.

Data Security

Your account data is encrypted end-to-end. We retain transaction records for 24 months as required by payment regulators. Access your data anytime through Account > Privacy in the lobby.

Account Verification

When you sign up, we verify your identity using your phone number and legal name. Withdrawals above Rp 10 million require additional document confirmation (ID photo). This protects you from fraud.

Payment Dispute Process

If a deposit via DANA, OVO, GoPay or QRIS fails or appears twice, report it in-app within 14 days. We investigate and refund within 3 business days if the error is confirmed.

Cookie and Tracking Use

We use cookies to remember your login, language and game preferences. Strictly necessary cookies stay on your device until you log out. You can disable non-essential cookies in Settings anytime.

Account Closure Rights

You can close your account anytime via Settings > Account Management. We settle any active balance within 5 working days. Closed accounts are archived for 12 months to prevent duplicate registration.

Changes to Terms

We announce major policy changes 30 days before they take effect. You'll see a banner in the lobby and receive email notice. Continuing to use your account means you accept the update.

Frequently Asked Questions About Our Terms & Conditions

Real questions from players in Yogyakarta, Jakarta and across Indonesia. Here's what matters most about what you're agreeing to when you join depoboss.

Yes. You confirm acceptance when you click 'I agree' during registration. The terms then become the contract between you and depoboss. You can review them anytime in Settings > Legal or at this page. If you don't agree with any part, you can close your account without penalty.

We notify you at least 30 days before any material change takes effect. The notification appears in your account dashboard and in your registered email. If you disagree with a change, you have the right to close your account before the new terms go live.

Your existing balance is always yours and never affected by term updates. Deposit protection (DANA, OVO, GoPay, QRIS transactions) follows Indonesian payment law. If a dispute arises, we process your refund claim within 14 days and escalate to the payment provider if needed.

Yes. Email [email protected] with 'Request full terms document' in the subject line. We'll send you a PDF copy and a summary in plain language within 2 business days. You can also download the terms as a PDF directly from Settings > Legal.

Report any discrepancy within 14 days via the in-app Support > Dispute form. Include the transaction ID, the amount, and what's wrong. We investigate and either correct the error or explain why the charge is correct. You'll hear back within 5 business days.

depoboss enforces these terms for your account. If you believe we've breached them, contact [email protected] with 'Terms violation' in the subject line and describe what happened. We respond within 48 hours. Where local law permits, you may also file a complaint with your payment provider or local consumer authority.

We retain transaction records, login logs and account statements for 24 months as required by Indonesian payment regulators. You can download your own activity history anytime from Account > History. After account closure, we archive your data for 12 months before permanent deletion.

Our Terms & Conditions — Built for Your Account

Contact Us About These Terms

How We Protect Your Account Under These Terms

Data Security

Account Verification

Payment Dispute Process

Cookie and Tracking Use

Account Closure Rights

Changes to Terms

Frequently Asked Questions About Our Terms & Conditions

01 Do I have to accept these terms to open an account?

02 What happens if depoboss changes the terms after I sign up?

03 Are my deposits protected if depoboss changes payment rules?

04 Can I request a copy of the full terms in writing?

05 What are my rights if I find an error in my account under these terms?

06 Who enforces these terms and where can I complain?

07 How long do you keep records of my account activity under these terms?

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