Reference

Legal Terms That Protect Your Account

When you open an account on depoboss, you're agreeing to clear terms about how we handle your funds, data and account access.

Account security & data handlingWithdrawal & dispute processesPayment method terms
Explore Lobby Read FAQ
depoboss Legal Terms That Protect Your Account
LEGAL SUPPORT CHANNELS

How to Contact Us About Terms

Our support team handles legal inquiries, account disputes and requests to view or delete your data.

Live Chat Support Open the lobby, tap the chat icon in the footer.
Email Legal Team Send formal requests or disputes to [email protected].
In-Account Dispute Form Go to Account > Security > Report Issue.
ACCOUNT SECURITY & DATA

How We Protect Your Rights

Your data security and account integrity are core to our legal commitment. We encrypt all deposits and withdrawals, verify your identity once at signup, and keep transaction logs for dispute resolution.

Data Encryption

All DANA, OVO, GoPay and QRIS transactions use 256-bit SSL encryption. Payment information is tokenized and never stored in plain text on our servers.

Identity Verification

We verify your name, phone and ID once during signup. Withdrawals require a second verification step if you change payment details or request payouts over a set amount.

Data Retention & Deletion

We keep your account data for 7 years after closure for dispute resolution. You can request deletion of non-essential data at any time; core transaction records are retained per Indonesian law.

Unauthorized Transaction Reports

Report fraud or disputed charges via live chat. We freeze the account immediately and reimburse unauthorized transactions within 10 business days if verified as fraudulent.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to track which games and tables you visit. All tracking stops when you log out; no cross-site tracking.

Payment Method Updates

Update your DANA, OVO, GoPay or QRIS details anytime in Account > Payment Methods. Pending withdrawals use your old details; future payouts go to the new account you set.

Your Rights & Our Obligations

Go to Account > Settings > Close Account. We'll process your request within 24 hours. Any remaining balance will be withdrawn to your registered payment method. Your data is retained for 7 years for dispute purposes, but your login access is immediately disabled.

Yes. Open Account > History to download your full transaction record. For a formal legal document, contact our legal team via email and we'll provide a certified export within 5 business days. Players in Yogyakarta and across Indonesia use this for tax or verification purposes.

Report it immediately via live chat with the transaction ID and amount. We freeze your account while investigating and reimburse verified fraudulent transactions within 10 business days. You must report within 30 days of the disputed transaction.

Your payment details are never stored on our servers—they're tokenized with your bank or e-wallet provider. If a breach occurs, funds on depoboss are held in segregated accounts separate from our operating capital, protecting them from claims against our company.

We can update terms, but we'll notify you via email and in-account message at least 30 days in advance. Material changes give you the option to close your account before the new terms take effect without penalty or withdrawal limits.

Gameplay and payouts depend on local law. If your region restricts online gaming, your account access may be limited. Payouts are processed where local law permits; we verify your location at withdrawal time to ensure compliance.

We retain your transaction history and account data for 7 years to handle disputes and comply with Indonesian banking regulations. Non-essential data like device info and session logs are deleted after 90 days. You can request deletion of specific non-critical information anytime.

Related Pages

depoboss Indonesia About Us depoboss Casino depoboss Login Register